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ID verification problems, anyone solved this? - first time posting

  • Kira Haddad

    7/19/2026, 8:46:14 PM

    My claim has been on hold for 15 weeks because the identity check will not accept my documents. I am in Seattle, in case local advice matters. I tried the online option twice and the app crashed.

  • Hana Haddad

    9/22/2026, 6:57:28 AM

    Check the list of accepted documents on the official site. Mine included things I did not expect, like a passport card.

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