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ID verification problems, anyone solved this? - first time posting

  • Sanjay Solberg

    6/22/2026, 8:26:19 PM

    My claim has been on hold for 24 weeks because the identity check will not accept my documents. The in-person office has long lines. What finally worked for you?

  • Thea Solberg

    7/22/2026, 10:16:10 AM

    Try a different device and good lighting for the photo. My first three failed because of glare.

  • Oskar Solberg

    9/24/2026, 8:19:38 AM

    Check the list of accepted documents on the official site. Mine included things I did not expect, like a passport card.

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