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ID verification problems, anyone solved this? - first time posting

  • Wren Fontaine

    6/18/2026, 4:47:13 AM

    My claim has been on hold for 10 weeks because the identity check will not accept my documents. The in-person office has long lines. Can another ID be used?

  • Thea Fontaine

    9/22/2026, 2:27:44 PM

    Write down the date and reference number each time you try. They asked for it when I finally got through.

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