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ID verification problems, anyone solved this?

  • Riley Baptiste

    8/7/2026, 11:37:15 PM

    My claim has been on hold for 13 weeks because the identity check will not accept my documents. It has been weighing on me all week. Nobody answers the phone. Do I need an appointment?

  • Taylor Baptiste

    9/19/2026, 10:09:04 AM

    Thanks for writing this out. I went through something close to it 6 months ago, and it got easier once I kept a simple log of every call and form.

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