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ID verification problems, anyone solved this?

  • Oluwaseun Haddad

    5/16/2026, 4:19:54 AM

    My claim has been on hold for 8 weeks because the identity check will not accept my documents. I do not usually post, so bear with me. The in-person office has long lines. What finally worked for you?

  • Amara Haddad

    9/27/2026, 4:59:58 PM

    Write down the date and reference number each time you try. They asked for it when I finally got through.

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