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ID verification problems, anyone solved this?

  • Zara Lindqvist

    9/19/2026, 5:25:32 PM

    My claim has been on hold for 2 weeks because the identity check will not accept my documents. I am in Louisville, in case local advice matters. The in-person office has long lines. Can another ID be used?

  • Kwame Lindqvist

    9/23/2026, 5:25:33 AM

    Write down the date and reference number each time you try. They asked for it when I finally got through.

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