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ID verification problems, anyone solved this?, data-entry clerk here

  • Nia Baptiste

    6/15/2026, 10:21:26 AM

    My claim has been on hold for 20 weeks because the identity check will not accept my documents. I would rather hear the honest version than the polite one. Nobody answers the phone. Can another ID be used?

  • Kira Baptiste

    9/17/2026, 1:03:27 PM

    Write down the date and reference number each time you try. They asked for it when I finally got through.

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