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ID verification problems, anyone solved this?, data-entry clerk here

  • Jamie Nystrom

    5/31/2026, 11:00:40 PM

    My claim has been on hold for 3 weeks because the identity check will not accept my documents. There are 11 people counting on me, so I am trying to be careful. Nobody answers the phone. Can another ID be used?

  • Morgan Nystrom

    9/26/2026, 5:22:30 PM

    Thanks for writing this out. I went through something close to it last year, and it got easier once I kept a simple log of every call and form.

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