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ID verification problems, anyone solved this?

  • Pilar Baptista

    4/26/2026, 3:38:19 PM

    I was asked to verify my identity and the site keeps rejecting my photo ID. Thank you in advance. The in-person office has long lines. Do I need an appointment?

  • Oskar Baptista

    8/30/2026, 6:41:03 AM

    Try a different device and good lighting for the photo. My first three failed because of glare.

  • Lior Baptista

    9/23/2026, 1:37:43 PM

    Keep everything in writing and save the confirmation numbers. It made the follow-up calls so much easier.

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