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ID verification problems, anyone solved this?

  • Aditi Mercer

    9/22/2026, 12:09:38 PM

    My claim has been on hold for 21 weeks because the identity check will not accept my documents. I worked as a production planner before this. Nobody answers the phone. What finally worked for you?

  • Emeka Mercer

    9/22/2026, 11:15:46 PM

    What worked for me was going to the local workforce centre, where staff helped with the verification. It took about an hour.

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