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ID verification problems, anyone solved this?

  • Diego Okonkwo

    8/7/2026, 6:02:39 PM

    My claim has been on hold for 12 weeks because the identity check will not accept my documents. The in-person office has long lines.

  • Fatima Okonkwo

    9/22/2026, 7:51:19 PM

    Check the list of accepted documents on the official site. Mine included things I did not expect, like a passport card.

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