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ID verification problems, anyone solved this?

  • Bhavna Reyes

    8/3/2026, 9:09:54 PM

    My claim has been on hold for 15 weeks because the identity check will not accept my documents. I tried the online option twice and the app crashed. Do I need an appointment?

  • Freya Reyes

    9/28/2026, 1:21:29 AM

    What worked for me was going to the local workforce centre, where staff helped with the verification. It took about an hour.

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