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ID verification problems, anyone solved this? (Columbus)

  • Sofia Choudhury

    8/21/2026, 1:27:12 PM

    My claim has been on hold for 16 weeks because the identity check will not accept my documents. I am in Columbus, in case local advice matters. Nobody answers the phone. Do I need an appointment?

  • Mateo Choudhury

    9/27/2026, 12:39:00 PM

    Try a different device and good lighting for the photo. My first three failed because of glare.

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