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ID verification problems, anyone solved this? (Cincinnati)

  • Alex Hovland

    8/5/2026, 7:31:40 AM

    My claim has been on hold for 17 weeks because the identity check will not accept my documents. Thank you in advance. Nobody answers the phone. What finally worked for you?

  • Wren Grimaldi

    9/21/2026, 6:24:16 PM

    Write down the date and reference number each time you try. They asked for it when I finally got through.

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