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ID verification problems, anyone solved this?

  • Priya Quintero

    5/4/2026, 9:34:28 PM

    My claim has been on hold for 22 weeks because the identity check will not accept my documents. Nobody answers the phone. Can another ID be used?

  • Jamie Quintero

    9/21/2026, 1:16:09 PM

    Keep everything in writing and save the confirmation numbers. It made the follow-up calls so much easier.

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