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ID verification problems, anyone solved this?

  • Jamie Voss

    7/10/2026, 11:41:04 AM

    My claim has been on hold for 7 weeks because the identity check will not accept my documents. Nobody answers the phone.

  • Morgan Voss

    9/17/2026, 1:54:21 PM

    What worked for me was going to the local workforce centre, where staff helped with the verification. It took about an hour.

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