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ID verification problems, anyone solved this?

  • Priya Costa

    7/20/2026, 3:48:47 AM

    My claim has been on hold for 7 weeks because the identity check will not accept my documents. It has been a long 7 weeks. I tried the online option twice and the app crashed. Can another ID be used?

  • Quinn Costa

    8/14/2026, 3:43:17 AM

    What worked for me was going to the local workforce centre, where staff helped with the verification. It took about an hour.

  • Riley Costa

    9/24/2026, 9:04:07 PM

    Check the list of accepted documents on the official site. Mine included things I did not expect, like a passport card.

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