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ID verification problems, anyone solved this? (Boston)

  • Yuki Winters

    7/7/2026, 5:56:43 PM

    My claim has been on hold for 3 weeks because the identity check will not accept my documents. I am in Boston, in case local advice matters. Nobody answers the phone. Do I need an appointment?

  • Noah Winters

    9/26/2026, 7:17:46 AM

    Write down the date and reference number each time you try. They asked for it when I finally got through.

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