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ID verification problems, anyone solved this? (Birmingham)

  • Gabriel Silva

    5/31/2026, 6:05:39 PM

    My claim has been on hold for 13 weeks because the identity check will not accept my documents. There are 15 people counting on me, so I am trying to be careful. The in-person office has long lines. Do I need an appointment?

  • Freya Silva

    7/31/2026, 3:20:51 AM

    Try a different device and good lighting for the photo. My first three failed because of glare.

  • Chidi Silva

    9/19/2026, 10:35:27 PM

    Check the list of accepted documents on the official site. Mine included things I did not expect, like a passport card.

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