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ID verification problems, anyone solved this?

  • Diego Solberg

    4/14/2026, 3:40:31 PM

    My claim has been on hold for 23 weeks because the identity check will not accept my documents. Nobody answers the phone. Do I need an appointment?

  • Fatima Solberg

    9/21/2026, 5:18:18 AM

    Check the list of accepted documents on the official site. Mine included things I did not expect, like a passport card.

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