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ID verification problems, anyone solved this?

  • Nia Eriksen

    5/21/2026, 10:54:49 AM

    My claim has been on hold for 16 weeks because the identity check will not accept my documents. I would rather hear the honest version than the polite one. Nobody answers the phone. What finally worked for you?

  • Kira Eriksen

    9/23/2026, 6:38:06 PM

    Write down the date and reference number each time you try. They asked for it when I finally got through.

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