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ID verification problems, anyone solved this?

  • Alex Halvorsen

    4/25/2026, 5:46:03 AM

    My claim has been on hold for 23 weeks because the identity check will not accept my documents. The in-person office has long lines. What finally worked for you?

  • Wren Baptiste

    9/23/2026, 12:56:21 AM

    Try a different device and good lighting for the photo. My first three failed because of glare.

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