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ID verification problems, anyone solved this? (Atlanta)

  • Priya Nkemelu

    8/19/2026, 9:32:57 AM

    My claim has been on hold for 26 weeks because the identity check will not accept my documents. The in-person office has long lines. Do I need an appointment?

  • Wei Nkemelu

    8/21/2026, 11:42:11 PM

    Try a different device and good lighting for the photo. My first three failed because of glare.

  • Jamie Nkemelu

    9/24/2026, 3:16:56 AM

    Keep everything in writing and save the confirmation numbers. It made the follow-up calls so much easier.

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