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ID verification problems, anyone solved this? - any advice?

  • Jae Novak

    4/13/2026, 6:44:43 PM

    My claim has been on hold for 7 weeks because the identity check will not accept my documents. The in-person office has long lines.

  • Gemma Novak

    9/21/2026, 4:33:55 AM

    Thanks for writing this out. I went through something close to it 10 months ago, and it got easier once I kept a simple log of every call and form.

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