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ID verification problems, anyone solved this? - any advice?

Riley Solberg · 2026-07-01T11:08:42.924Z

I was asked to verify my identity and the site keeps rejecting my photo ID. Thank you in advance. I tried the online option twice and the app crashed.

Riley Solberg
7/1/2026, 1:08:42 PM
I was asked to verify my identity and the site keeps rejecting my photo ID. Thank you in advance. I tried the online option twice and the app crashed.
Taylor Solberg
9/18/2026, 7:21:29 AM
Write down the date and reference number each time you try. They asked for it when I finally got through.

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