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ID verification problems, anyone solved this? - any advice?

  • Chidi Delacroix

    9/11/2026, 6:32:54 PM

    My claim has been on hold for 21 weeks because the identity check will not accept my documents. I am in Little Rock, in case local advice matters. I tried the online option twice and the app crashed. Can another ID be used?

  • Tariq Delacroix

    9/18/2026, 1:12:06 PM

    Check the list of accepted documents on the official site. Mine included things I did not expect, like a passport card.

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