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ID verification problems, anyone solved this? - any advice?

Fatima Quintero · 2026-07-16T02:11:14.651Z

I do not have a current driver's licence and they want one. I tried the online option twice and the app crashed. Can another ID be used?

Fatima Quintero
7/16/2026, 4:11:14 AM
I do not have a current driver's licence and they want one. I tried the online option twice and the app crashed. Can another ID be used?
Quinn Quintero
9/19/2026, 7:48:36 PM
Write down the date and reference number each time you try. They asked for it when I finally got through.

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