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ID verification problems, anyone solved this? - any advice?

  • Tariq Iyer

    7/12/2026, 11:43:47 AM

    My claim has been on hold for 23 weeks because the identity check will not accept my documents. I tried the online option twice and the app crashed.

  • Leila Iyer

    9/22/2026, 10:11:22 PM

    Try a different device and good lighting for the photo. My first three failed because of glare.

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