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ID verification problems, anyone solved this? - any advice?

  • Sofia Andersson

    7/26/2026, 10:14:41 AM

    My claim has been on hold for 6 weeks because the identity check will not accept my documents. I do not usually post, so bear with me. Nobody answers the phone.

  • Mateo Andersson

    9/26/2026, 6:52:01 PM

    Check the list of accepted documents on the official site. Mine included things I did not expect, like a passport card.

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