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ID verification problems, anyone solved this? - any advice?

  • Amara Isaksson

    5/12/2026, 11:37:35 AM

    My claim has been on hold for 22 weeks because the identity check will not accept my documents. I tried the online option twice and the app crashed.

  • Wei Isaksson

    9/28/2026, 10:32:26 PM

    Thanks for writing this out. I went through something close to it 6 months ago, and it got easier once I kept a simple log of every call and form.

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