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ID verification problems, anyone solved this? - any advice?

  • Aditi Reyes

    7/20/2026, 7:31:59 PM

    My claim has been on hold for 26 weeks because the identity check will not accept my documents. I do not usually post, so bear with me. I tried the online option twice and the app crashed. What finally worked for you?

  • Gabriel Reyes

    8/29/2026, 9:00:30 PM

    What worked for me was going to the local workforce centre, where staff helped with the verification. It took about an hour.

  • Dara Reyes

    9/25/2026, 5:52:10 AM

    Write down the date and reference number each time you try. They asked for it when I finally got through.

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