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ID verification problems, anyone solved this? - any advice?

  • Bhavna Kowalski

    6/24/2026, 8:50:45 AM

    My claim has been on hold for 5 weeks because the identity check will not accept my documents. I am in Seattle, in case local advice matters. The in-person office has long lines. Can another ID be used?

  • Freya Kowalski

    9/19/2026, 10:49:52 AM

    Write down the date and reference number each time you try. They asked for it when I finally got through.

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