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ID verification problems, anyone solved this? - any advice?

  • Idris Nystrom

    5/15/2026, 12:13:01 PM

    My claim has been on hold for 17 weeks because the identity check will not accept my documents. The in-person office has long lines. Can another ID be used?

  • Farid Nystrom

    9/19/2026, 8:30:59 AM

    Try a different device and good lighting for the photo. My first three failed because of glare.

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