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ID verification problems, anyone solved this? - any advice?

  • Camila Hovland

    6/23/2026, 8:14:05 PM

    My claim has been on hold for 20 weeks because the identity check will not accept my documents. Nobody answers the phone. Can another ID be used?

  • Gabriel Hovland

    9/23/2026, 1:49:57 AM

    What worked for me was going to the local workforce centre, where staff helped with the verification. It took about an hour.

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