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ID verification problems, anyone solved this? - any advice?

  • Aisha Mercer

    8/9/2026, 4:56:46 PM

    My claim has been on hold for 25 weeks because the identity check will not accept my documents. The in-person office has long lines. Do I need an appointment?

  • Oluwaseun Mercer

    9/21/2026, 12:38:35 PM

    Check the list of accepted documents on the official site. Mine included things I did not expect, like a passport card.

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