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ID verification problems, anyone solved this? - any advice?

  • Malaika Iyer

    6/15/2026, 11:50:59 AM

    My claim has been on hold for 3 weeks because the identity check will not accept my documents. There are 3 people counting on me, so I am trying to be careful. I tried the online option twice and the app crashed. What finally worked for you?

  • Jae Iyer

    9/24/2026, 5:24:02 PM

    Check the list of accepted documents on the official site. Mine included things I did not expect, like a passport card.

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