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ID verification problems, anyone solved this? - any advice?

  • Elena Marchetti

    7/8/2026, 8:20:27 AM

    My claim has been on hold for 24 weeks because the identity check will not accept my documents. I do not usually post, so bear with me. I tried the online option twice and the app crashed.

  • Hiro Marchetti

    9/27/2026, 6:39:10 PM

    Check the list of accepted documents on the official site. Mine included things I did not expect, like a passport card.

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