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ID verification problems, anyone solved this? after 8 years as a pharmacy technician

  • Malaika Kojima

    6/2/2026, 10:39:04 AM

    My claim has been on hold for 23 weeks because the identity check will not accept my documents. I tried the online option twice and the app crashed. Can another ID be used?

  • Nia Kojima

    8/18/2026, 6:55:31 PM

    Check the list of accepted documents on the official site. Mine included things I did not expect, like a passport card.

  • Jae Kojima

    9/25/2026, 8:59:05 AM

    Keep everything in writing and save the confirmation numbers. It saved me later.

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