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ID verification problems, anyone solved this? after 6 years as a bookkeeper

Nadia Prieto · 2026-07-21T18:30:14.221Z

I was asked to verify my identity and the site keeps rejecting my photo ID. I tried the online option twice and the app crashed. What finally worked for you?

Nadia Prieto
7/21/2026, 8:30:14 PM
I was asked to verify my identity and the site keeps rejecting my photo ID. I tried the online option twice and the app crashed. What finally worked for you?
Kenji Prieto
9/22/2026, 8:37:34 AM
Try a different device and good lighting for the photo. My first three failed because of glare.

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