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ID verification problems, anyone solved this? after 17 years as an accountant

  • Rami Iyer

    7/14/2026, 6:38:46 PM

    My claim has been on hold for 20 weeks because the identity check will not accept my documents. Thank you in advance. I tried the online option twice and the app crashed.

  • Nia Iyer

    9/24/2026, 11:05:37 AM

    Check the list of accepted documents on the official site. Mine included things I did not expect, like a passport card.

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