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ID verification problems, anyone solved this? after 15 years as a school bus driver

  • Aditi Reyes

    7/20/2026, 8:04:47 PM

    My claim has been on hold for 25 weeks because the identity check will not accept my documents. Thank you in advance. Nobody answers the phone. Can another ID be used?

  • Emeka Reyes

    9/27/2026, 2:16:13 AM

    Try a different device and good lighting for the photo. My first three failed because of glare.

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