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ID verification problems, anyone solved this? after 14 years as a recruiter

  • Elena Bergstrom

    9/19/2026, 10:20:50 PM

    My claim has been on hold for 22 weeks because the identity check will not accept my documents. The in-person office has long lines.

  • Hiro Bergstrom

    9/22/2026, 10:38:19 PM

    Try a different device and good lighting for the photo. My first three failed because of glare.

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