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ID verification problems, anyone solved this? after 13 years as an event coordinator

  • Avery Iyer

    7/12/2026, 7:15:40 PM

    My claim has been on hold for 16 weeks because the identity check will not accept my documents. I tried the online option twice and the app crashed. Can another ID be used?

  • Casey Iyer

    9/17/2026, 10:11:41 PM

    Thanks for writing this out. I went through something close to it 8 months ago, and it got easier once I kept a simple log of every call and form.

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