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ID verification problems, anyone solved this? after 13 years as a customer-service rep

  • Nia Sandoval

    4/26/2026, 5:38:05 AM

    I do not have a current driver's licence and they want one. I tried the online option twice and the app crashed. Can another ID be used?

  • Kira Sandoval

    9/23/2026, 11:25:43 AM

    What worked for me was going to the local workforce centre, where staff helped with the verification. It took about an hour.

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