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ID verification problems, anyone solved this? after 12 years as an administrative assistant

  • Kwame Nkemelu

    7/22/2026, 12:38:19 PM

    My claim has been on hold for 5 weeks because the identity check will not accept my documents. I tried the online option twice and the app crashed.

  • Zara Nkemelu

    9/22/2026, 10:54:32 AM

    Keep everything in writing and save the confirmation numbers. It saved me later.

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