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ID verification problems, anyone solved this? after 10 years as a graphic designer

Aisha Baptiste · 2026-07-11T15:26:08.386Z

I was asked to verify my identity and the site keeps rejecting my photo ID. I tried the online option twice and the app crashed. Can another ID be used?

Aisha Baptiste
7/11/2026, 5:26:08 PM
I was asked to verify my identity and the site keeps rejecting my photo ID. I tried the online option twice and the app crashed. Can another ID be used?
Oluwaseun Baptiste
9/17/2026, 10:17:37 AM
Write down the date and reference number each time you try. They asked for it when I finally got through.

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