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ID verification problems, anyone solved this?, administrative assistant here

  • Avery Halvorsen

    8/30/2026, 5:37:27 PM

    My claim has been on hold for 20 weeks because the identity check will not accept my documents. Nobody answers the phone.

  • Casey Halvorsen

    9/24/2026, 4:11:02 PM

    Keep everything in writing and save the confirmation numbers. It saved me later.

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