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ID verification problems, anyone solved this?

  • Oskar Whitfield

    9/17/2026, 10:00:21 AM

    My claim has been on hold for 10 weeks because the identity check will not accept my documents. I tried the online option twice and the app crashed. What finally worked for you?

  • Lior Whitfield

    9/28/2026, 4:51:18 AM

    What worked for me was going to the local workforce centre, where staff helped with the verification. It took about an hour.

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