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ID verification problems, anyone solved this?

  • Quinn Prieto

    6/7/2026, 1:56:50 PM

    My claim has been on hold for 8 weeks because the identity check will not accept my documents. There are 12 people counting on me, so I am trying to be careful. I tried the online option twice and the app crashed.

  • Riley Prieto

    9/20/2026, 7:57:03 AM

    What worked for me was going to the local workforce centre, where staff helped with the verification. It took about an hour.

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