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ID verification problems, anyone solved this?

  • Nia Alvarado

    7/22/2026, 5:27:27 AM

    My claim has been on hold for 2 weeks because the identity check will not accept my documents. I worked as a retail manager before this. The in-person office has long lines. What finally worked for you?

  • Kira Alvarado

    9/27/2026, 1:43:43 PM

    Try a different device and good lighting for the photo. My first three failed because of glare.

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